We are now taking appointments for late Spring/early Summer 2021 custom pieces! To speak with our team about designing a custom piece, you can book an appointment here. Our current turnaround time is 8-12 weeks for all custom pieces. Prior to booking a meeting, we recommend reviewing our Commonly Asked Questions to make sure this project is a fit for both you and us!
WE'LL HELP CREATE YOUR DREAM RING.
Our team works with suppliers around the world to source high quality materials and gemstones, along with master stone setters, and more to create truly one of a kind pieces. Whether you want to create a one-of-a-kind piece for your engagement, wedding day, or just because, our team can help create the perfect piece of jewelry for you.
SEARCHING FOR A NON-ENGAGEMENT CUSTOM PIECE?
We can help with that too! We've designed pieces to celebrate a career change, new babies/family members, anniversaries, and more.
GIVE NEW LIFE TO OLD PIECES
Do you have a family stone, or inherited jewelry you'd like to turn into a brand new piece? We work regularly with our clients on heirloom resets. Contact us to learn more about how we can turn something old into something new!
1. LET'S CHAT
We like to start by chatting with you first to find out what type of piece you'd like created, budget, stone interest, and more. We offer several types of appointments designed to suite your comfort level. Clients should come to the meeting prepared with design ideas (Instagram or Pinterest boards are a plus), ring size needed (we can measure in store if you don't have that information), budget, metal preferences and more.
Intro phone call >>
Intro video chat >>
In-person meeting >>
VIEW ALL APPOINTMENT TYPES >>
if you’re unsure of the stone you want to use or would like to see a few different options, this is a great starting point! We send a few options/photos of stones within your budget. Once those have been narrowed down to 2-3 options, we can have them sent in person to be viewed. There is a $350 fee for stone sourcing to get the stones sent, which is then applied to the full price of the piece.
STONE TAKE IN
If you’re interested in using an existing stone, we require a stone take-in. This involves photographing the original piece, cleaning, removing the stones, weighing the stones and examining condition, and sending a full take in report. The cost of this is $150 (not applied to the final piece cost).
We will provide a final quote on the piece based on our discussions. A 50% deposit is required on all custom pieces. If you'd like to see a design before paying the deposit, there is a $150 design cost, which is then applied to the total amount of the ring (and non-refundable if the project does not move forward). If a diamond or precious stone is being purchased for the piece that is over $4,000, the full cost of the stone will also be charged in the deposit. This can be paid via credit card or direct bank transfer.
We work through the design with our clients via CAD software. You will receive an initial design as a 3D mock up, and are welcome to suggest any edits or changes to the piece until we get it just right! We allow up to 2 revisions during this time - any additional revisions will be charged $75 per design. Here's an example of what you'll receive for your initial ring rendering.
Typical turnaround time: 1-2 weeks (additional design changes add more time)
5. WAX PRINTING/
Once the design is finalized, we will print a wax mold of the piece. We ask that you try this on and approve the design, as it is a fully-to-scale piece. The price of the first wax is covered in your total price of the piece. If any design changes need to be made (excluding size adjustments), there is a $75 design fee, plus a $30 wax printing fee.
Typical turnaround time: 2 weeks from design approval.
Once the design is finalized, we work with one of our trusted stone setters to create and finish your piece!
Typical turnaround time: 3.5-4 weeks (we will let you know if additional time is needed. And of course, we always try to get pieces done as soon as possible!)