Contact
hi@malloryshelterjewelry.com

CUSTOM DESIGN SERVICES

Mallory, the owner of SHELTER, has over 6 years of experience working with clients to create custom engagement rings, wedding bands, and future heirlooms.  Mallory's self-training and work under a local goldsmith make her design and fabrication abilities perfect for your custom jewelry needs. She works with suppliers around the world to source high quality materials and gemstones, along with master stone setters, and more to create truly one of a kind pieces. Whether you want to create a one-of-a-kind piece for your engagement, wedding day, or just because, the SHELTER team can help create the perfect piece of jewelry for you. 

PLEASE NOTE:
This is not an appointment to see rings by designers we currently carry in store at our Wedding Wing. The Wedding Wing is open 7 days a week, and we accept appointments by walk-in. 

You can view our previous custom projects to get ideas and inspiration here (more photos are below!)

THE PROCESS

To begin, select the type of appointment and date/time below. When booking, you will also be asked a few questions about style, the piece you'd like created, budget, stone interest, and more. If we receive this form and the project is NOT a fit for us, we will let you know immediately. 

Clients should come to the meeting prepared with design ideas (Instagram or Pinterest boards are a plus), ring size needed (we can measure in store if you don't have that information), budget, metal preferences and more. We are happy to walk you through all of these items, but it's always best to come with a general sense of what you're looking for. 

If you have any questions before booking an appointment, please email us at hi@shopshelter.com, or give us a call at 202.548.0011. We also have an FAQ section that covers many questions we get asked regularly! 

NOTE: Our current custom turnaround time is 6-8 weeks. We are always happy to try our best to accommodate any specific deadlines. 

INTRODUCTORY PHONE CALL/VIDEO CHAT

Have an initial phone consultation with Mallory, who can answer any initial questions you may have about custom design. 

DURATION:
15 minutes

COST: Complimentary

BOOK THIS APPOINTMENT IF:

  • You'd like more information about a specific ring or design we carry in store
  • You want to briefly describe a design idea and find out the general cost or if it is feasible
  • You have outstanding questions about our custom design services
WHAT THIS MEETING INCLUDES:
  • A 15-minute phone call with Mallory
  • Answers to any of your questions
  • A follow-up email with details on the discussion and any next steps

OTHER CUSTOM DESIGNS