If you have a piece of jewelry in need of repair, please contact us at firstname.lastname@example.org for a return authorization and further information. We stand by the quality and craftmanship of our jewelry - any piece of Mallory Shelter Jewelry that is defective or has broken within six months of purchase will be repaired at no cost. After six months or for any other circumstances, a $25 repair fee will be applied. Please note that the fee may be higher depending on the repair needed and material used. The customer is responsible for return shipping costs.
Rings that are in need of resizing will be charged a $30 resizing fee for goldfill, and $65+ for 14k gold. Please email email@example.com to set up an appointment for a ring resize.
Lost earring? No problem! Replacement earrings are half of the price of a full pair. Please email firstname.lastname@example.org for more information on earring replacements.