Contact
hi@malloryshelterjewelry.com
Directions

1258 5th Street NE Washington DC 20002

SHIPPING + RETURNS

SHIPPING

Due to the handmade nature of our jewelry, please allow 1-2 weeks before your item is shipped. Once your item is shipped, you will receive a shipping confirmation email with tracking information. If stock availability has changed, you will be notified via email with an approximate restocking date. 

RETURNS & EXCHANGES

We offer returns for items in new, unworn condition in the original packaging within 14 days of receipt, with the exception of sale pieces, custom pieces, and special orders. If you are not fully satisfied with your jewelry purchase, please email hi@malloryshelterjewelry.com within 14 days of receiving the item to authorize a return or exchange. Once the item is received, a full refund will be issued or an exchange will be processed. Shipping charges will not be refunded, and buyer is responsible for return shipping costs. The items must be shipped with proper tracking, and we are not responsible for lost items. 

ITEMS RETURNED AFTER 30 DAYS, OR ITEMS RECEIVED AS GIFTS, MAY ONLY BE RETURNED FOR SHOP CREDIT.

Without a receipt, we will only provide credit for the current cost of the item.